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    • Clinic Operations
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    • Client Care & Education
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  • Marketing & Reputation
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2 Minutes Read

Digital Clinic IQ - About Us

About Digital Clinic IQ

Running a veterinary clinic today means balancing far more than excellent clinical care. Owners and managers face constant pressures: staffing shortages, financial strain, client expectations, new technology, and the growing need to manage their clinic’s online reputation.

At Digital Clinic IQ, we understand those challenges — and we’re here to help.

Who We Are

Digital Clinic IQ is dedicated to helping Australian veterinary clinics grow with confidence. We provide practical “how-to” guides, free tools, checklists, and AI-powered resources designed to solve everyday problems, from improving your Google reviews to creating a healthier workplace culture.

Behind the brand is Steve Roberts, a business development professional with more than 40 years of experience in sales, customer service, and business management. Steve has worked across industries — from banking and retail to franchising and digital marketing — and his specialty is reputation management and client growth.

What We Do

Our mission is simple:
👉 To help veterinary owners and managers attract clients, strengthen their reputation, and streamline operations without burnout.

We cover four key areas that matter most to clinic success:

  • Marketing & Reputation – how to attract new clients and manage reviews.

  • Running Your Clinic – staffing, finances, workflow, and leadership.

  • Technology & Innovation – practical guidance on AI tools, PMS, and automation.

  • Client Care & Education – communication, compliance, and client loyalty.

Each article is designed to be:

  • Actionable – step-by-step strategies you can apply right away.

  • Supportive – written with empathy for the real pressures of practice life.

  • Practical – often paired with free checklists, templates, or GPT agents.

Why It Matters

Veterinary clinics are the backbone of pet health in Australia, but too many owners and managers feel overwhelmed by the business side of practice. Digital Clinic IQ exists to change that.

Whether you want to improve your clinic’s online reputation, reduce staff stress, or introduce new technologies without disruption, we’ll give you the tools, strategies, and confidence to succeed.



About Us

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